FAQ

Is there Quick Start guide?


Please do check out the Online Quick Start Guide before getting started, to get 10+ times of productivity improvement.

User Manual?


Tap to access the online user manual.

(There is no the PDF copy, as the online web pages contain animated images and videos which can help to understand how to use the app easier than reading the static content in the PDF file.)

What's the best practices of using QuickPlan?


Keyboard shortcuts cheat sheet


Press ⌘⌥^ (Command + Alt + Ctrl) to show shortcut tips in the active project window.

Task is not visible on Gantt Chart?


  • Double-click on the Gantt chart, the task on the clicked line will be selected AND the Gantt Chart will scroll to make the relative taskbar be visible.
  • Or to select the task in the outline panel, the Gantt Chart will scroll to make the taskbar of the selected task be visible if needed.

How to scroll the timeline to today quickly?


Double-click on the timeline(at top of Gantt chart), Gantt Chart will scroll the timeline to today

Can all the task groups be collapsed together?


  • ⇧⌥⌘ → (Shift + Option + Command + Right) to expand all task groups
  • ⇧⌥⌘ ← (Shift + Option + Command + Left) to collapse all task groups
  • Or put five fingers on the touch pad (do not need to click, just put the fingers on the pad together)

How to maintain project resource (project members)?


Click the project name on the toolbar to edit project properties include project members.

How to change the project start date?


Click the project name on the toolbar to edit project properties include project start date.

How to change the project finish date?


Project finish date is calculated automatically - it’s the result of planning.

Can I just specify the project finish date, with some task names, then QuickPlan will help me do the rest?


No

Project Template?


Every project file can be a template – please copy the project file (.qpp) to a new one, then to open the copied file and to change the project start date (by clicking the project name on the toolbar, to configure project properties include project start date)

Our practice is to create a template project for a team.

How to open MS Project file (in xml format), Mindmap file (in OPML format) and WBS file.html?


Right-click the file in the Finder app, a new project will be created.

What's the relationship between QuickPlan and Other Apps?


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What's the difference of "% Complete" and "Physical % Complete"?


Backup projects?


How to sync across multiple devices via iCloud Drive?


How many outline levels allowed?


  • 4 outline levels allowed in a single project
  • Plus sub-projects, totally 8 outline levels allowed - which should be enougth for most of the projects
  • You may find for most of project templates of MS Project, the tasks are organized in 2 or 3 outline levles
  • You may find that QuickPlan is the only app which organize tasks in REAL task groups and sub-projects. Organizating tasks well in groups and sub-projects will help make the plan be easy for understanding and tracking
  • If we find we have to organize the tasks in many outline levels, there may be large space for us to structure the tasks well.
  • QuickPlan tries to help to doing rightly - we have an best practice article related talking about task structure

Will QuickPlan provide all the same features as MS Project?


No. QuickPlan is to help the users do right thing efficiently

  • QuickPlan will balance the functionalities and user experience on the iOS devices, to be more comfortable, more intuitive and more efficient.
  • Very fewer features of MS project be used by most of the planner, for the case if more functions required for business, QuickPlan is flexible enough to integrate with MS project, Mind Map, Excel, and other apps.
  • QuickPlan is being enhanced based on the practices of experts and the feedback from the users. For most of the users to use a simple app for the typical projects.

See more about the considerations and the best practices

How to get a refund?


We are sorry, but we can not issue a refund directly as the purchases and refunds are handled only by the Apple App Store, and you can request one by reporting a problem to Apple, and get more help from Apple support. There are also many articles related we can search via Google.com

App Purchasing, Downloading, Installation and Updating issues.


The developer and the app has no control on app purchasing, downloading, installation and Updating. Click to access Apple Support Website

If I own the Mac version do I need to purchase the iOS version too?


Yes, at the moment there is no way to bundle the apps from different operation systems.

Anything else?


Please check out the online user manual or contact us

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